However, it only got worse. Count on Hampton to deliver quality, value, consistency and service with a smile. Press up and down key to select. ... DoubleTree by Hilton Cambridge Belfry Back Lane, Cambourne, Cambridge, CB23 6BW, United Kingdom TEL: +44-1954-714600 FAX: +44-1954-714610. Please contact us before 48 hours to avoid the 50% charge. Your visit timed just after government guidance had changed meaning we just switched from a heavily adjusted buffet service to full table service and this does mean the team were getting used to this new style including of course the timing of items delivered. See 219 traveller reviews, 345 candid photos, and great deals for DoubleTree by Hilton Cambridge Belfry, ranked #1 of 1 hotel in Cambourne and rated 4 of 5 at Tripadvisor. We were checked in quickly and were given the warm cookies which were wonderful with a nice cup of tea in our lovely room with a huge bed. Find information about check-in & check-out times, smoking and cancellation policies, pets, parking and payment options at DoubleTree by Hilton Cambridge Belfry. Food was very nice and service very good. A micro-hotel with an urban vibe in prime global locations. I was booked into the spa and enjoyed the jacuzzi and pool which was very warm so I had a nice swim. You were not asked to pay for your treatments that were included but were offered various upgrade options on the day of your visit which is our normal standard. Now $98 (Was $̶1̶1̶9̶) on Tripadvisor: DoubleTree by Hilton Cambridge Belfry, Cambourne. I am pleased Emily and Milly looked after you in the restaurant and we will ensure this is passed on. Additionally, we were asked to pay for our treatments, where again we had to remind staff that this was included in the package we had already purchased. The Cambridge Belfry is located in Cambourne in Cambridgeshire. Lihat ketersediaan Informasi penting Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini … Challenging my son for ordering a cider. It’s time to start enjoying the convenience and value of staying at a DoubleTree by Hilton™. Well done Hilton. While away the hours with our relaxing and decadent spa days, perfect on your own, with a loved one, or a friend. Nearby attractions include Byron's Pool (0.01 miles) and Cambourne Sports And Social Club (0.3 miles). I explained to reception that not only was our meal included in our Spa 1 night package (which we had to remind staff constantly, from the very beginning) but the extra drink was due to the poor service we experienced. What are some of the property amenities at DoubleTree by Hilton Cambridge Belfry? There's an onsite business center. Conveniently located restaurants include Greens Coffee & Co, Chutney Joe's Cambridge, and Cambourne Grill. Which room amenities are available at DoubleTree by Hilton Cambridge Belfry? Understand she had to do her job, but what 16 year old has id and a mother saying he can have half a pint. Currently we ask our hotel residents to come to the Pool ready changed and not to use the changing facilities to minimize social contact. Special Events Bring the warmth of DoubleTree by Hilton™ to any event with tools that help you plan, book and enjoy. We’re happy to help with the details. Let us begin with when we arrived. Just didn't like the manner. Discover our tranquil lakeside location, just 7 miles from the bustling historic centre of Cambridge. results were found. Using ELEMIS products and techniques, we offer an excellent menu of treatments. This is a very nice place to stay and the staff are wonderful. Discover genuine guest reviews for DoubleTree by Hilton Cambridge Belfry along with the latest prices and availability – book now. Treat yourself with amenities that help you work smarter, eat well, sleep deeply and stay fit. Unwind, de-stress and let us take care of you. Dining Delicious dishes, great variety and first-class service. Many thanks David Rowley General Manager, Hotels near DoubleTree by Hilton Cambridge Belfry, DoubleTree by Hilton Cambridge Belfry Rooms, DoubleTree by Hilton Cambridge Belfry Pool. Our communication afterwards has been slow due to the lockdown but this is certainly no excuse and as a team we will be learning from the experience. Room types may vary. Their website states that the amenities & services are available but just with reduced service, so we didn't think with our package that we'd have to book. Response from David Rowley, General Manager at DoubleTree by Hilton Cambridge Belfry. See availability The fine print In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Dedicated lounge for spa and leisure guests. Own or manage this property? Hilton Honors Discount Terms & Conditions. We are very limited to what we can list on the Hilton website but as you say it mentions the various restrictions with the full details on our own Cambridge Belfry Website. This situation at checkout happened an hour before we waited half an hour to be noticed at breakfast and take our order. This is the version of our website addressed to speakers of English in United Kingdom. The pool was great, again well organised and clean,and calm, children really enjoyed this, limited people and social distancing was observed. I am sorry for the errors in your room. We enjoyed a lovely 3 course dinner and the staff are all very friendly and efficient. We've, Dear MrsG58, Thanks for the review and I am pleased it was an enjoyable stay overall. Guests can enjoy an on-site restaurant and a lounge during their stay. At no point did we feel as though we were staying in a four star, luxury hotel. Naturally we are very disappointed to have fallen short of expectation and then also not taken the opportunity to make things right when you wrote to us. The hotel offers a restaurant. We assumed that naturally we would be able to use the spa facilities as part of our Spa 1 night package - we appreciate that there would be new measures due to COVID, but wished we were informed upon booking explicitly that we must book a slot. /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_spatreatment02_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_spatreatment01_2_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/HL_hottubpool01_3_677x380_FitToBoxSmallDimension_Center.jpg, /resources/media/dt/STNBEDI/en_US/img/shared/full_page_image_gallery/main/DT_exterior03_4_677x380_FitToBoxSmallDimension_Center.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227771_PellierCambridgeBelfry-0384_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227765_PellierCambridgeBelfry-0381_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227753_PellierCambridgeBelfry-0374_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227778_PellierCambridgeBelfry-0397_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227784_PellierCambridgeBelfry-0408_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227740_PellierCambridgeBelfry-0233_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227735_PellierCambridgeBelfry-0228_677x380.jpg, /resources/main/Property_Photography/Doubletree/STNBEDI/14227747_PellierCambridgeBelfry-0239_677x380.jpg. If you want to enter the date manually, the preferred format is: Day (in two digits) - Month (in three-letter abbreviation) - Year (in four digits). Our dinner was served before our drink, and wasn't addressed until a while after whereby the maître d offered us a complimentary drink which we happily accepted, only to be asked to pay for this, along with the meal and wine (which is included in the package) when we checked out!!! There is no excuse for this and I have passed these comments to our Head Housekeeper to action. Are any cleaning services offered at DoubleTree by Hilton Cambridge Belfry? Welcome to DoubleTree by Hilton Cambridge Belfry. Emily and Molly were great in the restaurant, very busy, but very smiley and efficient. As I am sure you will appreciate COVID guidelines have had a significant effect on what used to be normal in terms of spa but you should have been sent a pre arrival welcome email detailing the need to pre book pool time but I can see this was missed. Press up and down key to select. Upon explaining that we booked the Spa 1 night package, the lady ran off to get us some. Discover our luxurious Spa Days, or for the ultimate in relaxation, let us … DoubleTree Cambridge Belfry Spa Benefit from healing and relaxation in the calming environment of our Cambridge hotel spa. many thanks David Rowley General Manager, Quick check in, all well organised and friendly staff. Early arrival allows you to complete the consultation form and ease into your experience. You're on a datepicker field. I am pleased you enjoyed the stay and were able to give you some confidence considering this was your first venture out since lockdown. 519 gæsteanmeldelser og 45 billeder venter på Booking.com.
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